GRIT Business & Success Training
Personal & Professional Development and Training Programs
Melissa Holy, former owner and CEO of a well established corporate staffing firm, is the founder at GRIT Business and Success Training. She has designed and provided personal & professional development programs on many levels and in a wide variety of industries, including:
Customer Service Training & Expertise
With over 30 years of experience in high level customer service, Melissa specializes in and is passionate about the power of a service mindset for customer success. Moreover, she has received the prestigious Service Excellence Award from Norwest Mortgage Inc, where she was recognized as a role model and leader in the field of customer service.
Most importantly, Melissa believes a service mindset is the driving force in building a quality business and achieving customer success. It is the key to finding TRUE purpose and deep meaning for every employee on the job. Because of this, she has created game-changing training specific to this highly influential area in her personal & professional development training.
Melissa’s speaking presentations often merge her training expertise with her musical background. Certainly, it creates her own unique “edu-tainer” style. She believes that music powerfully boosts learning and can connect people in a way that words cannot. Therefore, Melissa finds ways to creatively weave music into her messages to engage the audience and bring key points to life.
“It is rare that a speaker makes such a lasting impression but Melissa has done just that. Melissa’s presentation was insightful, engaging, and most importantly inspiring. She was able to rouse and galvanize the audience to fervor! Feedback from the event and especially her performance was overwhelmingly positive. Her musical talents and speech delivery are poetry in motion, there’s no other way to describe that feeling.” -S.T.
“She captivates the audience and leaves them wanting more. She brings an effective understanding to her topics. Her ability to connect with people is beautiful to watch. I thoroughly enjoy listening to her speak and I love it when she weaves her musicality into her message. I highly recommend Melissa Holy as a speaker. She will motivate you and move you to be better than you are today.” -D.V.
“Melissa’s genuine desire to help people succeed and thrive is evident, whether in personal relationships or presenting to large audiences. She captures your attention with her easy-going style, as she incorporates her musical talent, intellect and humor, to deliver life changing information.” -K.R.
“Finding and applying for a new job can be overwhelming. In my job search, I was particularly interested in an opportunity which I deemed to be “the one.” I wanted to be sure I did everything in my power to land this opportunity – that’s where Melissa comes in. Knowing Melissa’s background and experience working with hundreds of candidates, I connected with her to seek advice on how I could stand out. She knew exactly what to do. She was extremely knowledgeable and helpful in coaching me through the various aspects of the process.” -J.P.
“Without Melissa’s knowledge and understanding of the job market, I would never have been able to put it together. Her coaching showed me how to really stand out. She had patience working with me and a concern and caring for people that I admire. Her approach to everything she did was with style and grace that carried into her professional occupation.” -D.C.